Smart City Networks, the nation’s leading telecommunications provider for the convention industry, has signed a two-year contract with Anschutz Entertainment Group (AEG) at the Hawai’i Convention Center (HCC).
The contract stipulates that Smart City Networks is now the exclusive internet and data services provider for the facility and will remain as such through December of 2018. Since November 2016, when Smart City had completed an entire overhaul of the HCC’s data and wireless capabilities in a record-setting 27 days, the tech company had been operating under an interim agreement.
“The network install and wireless upgrade were made priority in December to ensure that the shows and events taking place during that time were serviced accordingly,” said Mark Haley, President of Smart City Networks.
In addition to the network and upgraded wireless equipment, Smart City had also placed a dedicated general manager and technician onsite at the facility to oversee the project. In addition to the enhanced Wi-Fi that was positioned throughout the facility, a complimentary Wi-Fi service was implemented in the lobbies and public spaces for casual use.
“Smart City’s upgrades and the addition of the complimentary WiFi supports AEG’s efforts to continuously improve upon the services offered at the Hawai’i Convention Center,” said Teri Orton, AEG’s general manager at the HCC. “Smart City not only provides great technological services, but they also understand the importance of exceptional service delivery, and that is part of the spirit of Aloha.”